Quality and Accreditation
Quality is central to all stakeholders in healthcare—consumers, providers, employers and plans. Silverlink’s Quality and Accreditation Suite supports your health plan’s success across the NCQA accreditation and HEDIS domains.
Quality distinguishes your plan from your competitors. Quality drives member loyalty and retention. NCQA accreditation and strong HEDIS measurements define the foundation for great processes and results across many health plan functions. Right now you probably use traditional methods such as direct mail and outbound call centers to implement quality processes to drive real results for members. The uncertain impact and high cost can be frustrating given your invested time and money, especially when you still haven't reached your business goals.
With Silverlink’s automated call solutions, you can reach thousands of members with programs that are up and running within a matter of days - with high reach rates that prove themselves in real-time.
Silverlink will help your organization create a tailored ongoing Quality and Accreditation program to maximize your quality impact. Examples of communications programs include:
- Member Welcome Calls and Health Risk Assessments (HRAs)
- Women’s Health Reminders
- Immunization Reminder Series
- Medicare Preventive Health Reminders
- Rx Adherence Series (e.g. Beta Blocker Post-MI)
- Health Promotion Program Education
- Health Coaching
Click here to receive our interactive brochure or to hear a demonstration of a human voice call.
Listen Now!
Click here to listen to an archived version of Connecting with the Healthcare Consumer when Quality Matters - Silverlink's Webcast from June 27th and June 28th.
