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Media Contact: Susan Frankle

Director of Corporate Communications

sfrankle@silverlink.com

Tel: 781.425.5719

Silverlink Communications Names Peter J. Grua to Board; Appointment Follows May 19 Series B Funding for Healthcare Voice Applications Firm

June 2, 2004

BOSTON - (BUSINESS WIRE) - Silverlink Communications, the leading provider of voice applications for the healthcare industry, announced that it has named Peter J. Grua to its Board of Directors. Grua is a Managing Partner of HLM Venture Partners, the lead investor in Silverlink's Series B funding round reported May 19. Grua's venture investment activity focuses on health services, medical technologies, health care information technologies and managed care.

Prior to joining HLM in 1992, Grua was a Managing Director at Alex. Brown & Sons, where he directed research in health care services and managed care. Previously, he was a research analyst at William Blair Company and a strategy consultant at Booz, Allen & Hamilton. Peter has served as director of several companies, and is currently a director of Renal Care Group (NYSE); Health Care REIT (NYSE); Familymeds; BenefitPoint; and Navix Diagnostix. Grua received an AB degree from Bowdoin College and an MBA from Columbia University.

Grua said, "At HLM Venture Partners, we recognized the large and rapidly growing market for voice application solutions for the healthcare market. We also saw the potential of Silverlink to help healthcare companies achieve new levels of efficiency and service quality leading to improved business results and increased patient satisfaction. No technology we've seen has the potential to achieve what Silverlink software and services deliver to health care companies. We also saw the talent in Silverlink's management and staff who have been exceeding their financial and market objectives. I look forward to serving on this already strong board."

Stan Nowak, Silverlink CEO and president, added, "We are fortunate to have assembled a board with superb credentials in healthcare, technology and business development. Peter and HLM Venture Partners have already added exceptional perspective and experience to the great start provided to us by Sigma Partners and our other advisors during the past year. We appreciate their contribution and support."

Grua joins Silverlink Board members Stan Nowak, Silverlink CEO and president; Paulo Matos, Silverlink COO; Richard Dale, Principal, Sigma Partners; John Mandile, Managing Director, Sigma Partners; and Doug Percy, technology and healthcare consultant. Serving on Silverlink's Board of Advisors are Dr. Paul Wernick, Watson Wernick Worldwide; Harris Ravine, esq., CEO of Fisher Imaging; Ed Cuoco, Vice Chairman, onExchange, Inc. See www.silverlink.com for the backgrounds of Silverlink's full board of directors, advisors and management team.

About Silverlink

There’s a Science to Communications

People are different. Communicating with them should be too. Silverlink, the leader in healthcare communications, systematically understands individuals and their preferences – driving behaviors in scale – and making the fine art of healthcare communications a science. Our innovative approach, Adaptive HealthComm ScienceTM, combines advanced technology with decision science methodologies to deliver personalized, one-to-one communications across populations. Touch by touch, our iterative approach continuously learns, adapts and improves to achieve results never before thought possible – impacting healthcare consumers one to one million at a time. Nine of the top 10 health plans have already discovered the powerful difference Silverlink can make. Silverlink is located in Burlington, Massachusetts. For more information, visit http://www.silverlink.com, email info@silverlink.com, or phone 1.781.425.5700.