Silverlink Communications News & Events

Silverlink Webinars

Medicare & Part D

Medicare Compliance: Strategies & Tactics for Complying with Medicare COB/Working Aged Survey Requirements

Presented by Bill Brodnitzki, Vice President, Silverlink

With Medicare requiring annual surveys of all members on alternative insurance coverage by September 1st, Medicare Advantage and PD plans need to develop their strategies now. These COB and Working Aged surveys can be complex and lengthy for the member and operationally challenging for plans due to specific data formats CMS mandates.

Learn how Silverlink and industry leaders are handling these requirements through active data management and proactive comprehensive communications campaigns that deliver measurably better results.

Request a copy of this webinar


Proactive Communication Solutions for Reaching the Low Income Subsidy Beneficiary

Now, more than ever, it’s crucial to effectively communicate with your Medicare beneficiaries. Under the new CMS ruling, hundreds of thousands of dually eligible people who were originally “deemed” for the Low Income Subsidy (LIS) will lose their Part D LIS because they no longer will be full- or partial-benefit eligible. They will be required to reapply for the LIS program on their own to ensure their continued benefits.

Human Arc, in partnership with healthcare communications experts, Silverlink, cordially invites you to attend a complimentary Webinar to learn key, innovative strategies to impart this essential information to your plan members. You’ll come away from this one hour session with the tools to proactively and immediately identify those members affected by this change and ensure that they have access to uninterrupted subsidization of their Medicare Part D benefits. You’ll learn how to:

  • Rapidly screen and aid beneficiaries in applying for the LIS immediately
  • Help your members remain compliant with pharmacy regimens to reduce your plan’s risk of unexpected or unnecessary medical utilization spikes
  • Review member’s current status and get them re-enrolled into Medicaid if they are still eligible
  • Provide your beneficiaries with the quick and timely delivery of this vital information to ensure desired outcomes and behaviors- resulting in higher retention and satisfaction
  • Increase Part D retention

To Request a copy of this informative webinar TODAY!


Medicare and Part D Open Enrollment: Reach and Retain Beneficiaries Through Innovative Communications

Medicare and Part D Open Enrollment is looming. October 1st sets in motion the crucial time period to launch communications that inspire loyalty to retain your existing beneficiaries, and educate potential members about your plan. Silverlink has worked with many of the top health plans in the U.S. to develop proactive automated voice solutions. In this Webinar, you'll learn innovative communication strategies and best practices to:

  • Increase enrollment for your Medicare and Part D plans
  • Retain existing members
  • Decrease inbound call center volumes
  • Deliver superior service Increase beneficiaries' satisfaction
  • Reduce communications costs
  • Address problems proactively

Silverlink communications solutions are a great way for your plan to reach out to members with quick-to-deploy, high-impact automated call programs from our Medicare and Part D Suite targeting your critical focus areas. Request a copy of this informative webinar TODAY!