Uncovering Depression in the Chronically Ill and Moving From Diagnosis to Treatment for Immediate ROI and Increased HEDIS Scores
Tuesday, March 20 & Thursday, April 5 2:00-3:00 PM ET
Presented by Craig Wiese, PhD, Clinical Psychologist, Center for Cognitive Therapy
Depression is one of the biggest factors impacting compliance to treatment protocols among the chronically ill. Craig Wiese will discuss the use of a simple set of questions to help identify those most likely to benefit from treatment of depression and suggest ways to script the interaction health coaches use when responding to a positive depression score. The session will also explore ways to use interactive automated calls to:
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Tuesday, Feb. 6 & Thursday, March 1 2:00-3:00 ET
Presented by Steve Schneider, MD, Chief Medical Officer, Healthwise
Plans and DM companies are being asked to both extend their reach and increase their efficiency as the population they're called to serve grows larger - and this challenge is probably largest for those who support members with diabetes. Consumer-friendly evidence-based advice and reminders are critical to enable the self-care practices that promote best possible outcomes.
Hear how Healthwise's "plain language" and Silverlink's multi-call framework can speak to members with diabetes through call programs that support:
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Thursday, Jan. 25 & Tuesday, Feb. 20 2:00-3:00 PM ET
Presented by Craig Wiese, PhD, Clinical Psychologist, Center for Cognitive Therapy
Successfully welcoming and engaging members into Disease Management programs can be the toughest road for health plans and DM organizations. Behavioral Health strategies that motivate participatory engagement are key - but it takes more than a friendly voice and the right script.
Learn about high-impact automated outreach through Silverlink as a way to play smarter, rather than harder to:
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