Silverlink Webinars
Quality & Accreditation
Connecting with the Consumer: When Quality Matters
Presented by Craig Wiese, PhD, Clinical Psychologist, Center for Cognitive Therapy
Thursday, August 16, and Wednesday, August 29 1:00-2:00 PM ET
Whether your focus is on the HEDIS measures for women's health, the diabetes metrics or a broad range of Effectiveness of Care measures, Silverlink can help your MCO design communication strategies that increase your reach, motivate member action and improve results. Hear the advice of a clinical psychologist on using motivational language to create a member connection and encourage healthy behaviors...explore the many routes to tailoring calls that work for your populations.
Click here to request a copy of this complimentary Webinar
Uncovering Depression in the Chronically Ill and Moving From Diagnosis to Treatment for Immediate ROI and Increased HEDIS Scores
Presented by Craig Wiese, PhD, Clinical Psychologist, Center for Cognitive Therapy
Depression is one of the biggest factors impacting compliance to treatment protocols among the chronically ill. Craig Wiese will discuss the use of a simple set of questions to help identify those most likely to benefit from treatment of depression and suggest ways to script the interaction health coaches use when responding to a positive depression score. The session will also explore ways to use interactive automated calls to:
- Conduct the brief depression screen
- Reach out to members to encourage medication compliance after being prescribed depression medication
- Collect data on reasons for noncompliance that can support future DM program outreach
Click here to request a copy of this complimentary Webinar
Driving HEDIS Results with High Impact Outreach
In the pursuit of healthcare quality, the bar keeps getting higher. Is your MCO looking for breakthrough, cost-effective ways to:
- Drive performance on high-profile HEDIS measures where plan performance has hit a plateau?
- Identify opportunities to intervene early with new members who have chronic disease or high utilization of ER services?
- Engage key employer groups with lifestyle outreach?
Silverlink's automated call solutions (outbound and inbound) can help you drive proactive health management efforts across your member population:
- Preventive care reminders for mammography, flu shots and more
- Heath risk screening questionnaires to "case find" for CM and DM
- Health management program awareness calls that highlight your plan's fitness, weight reduction and smoking cessation services
Silverlink communications solutions are a great way for your plan to reach out to members with quick-to-deploy, high-impact automated call programs from our Quality and Accreditation Suite targeting your critical focus areas. Request a copy of this valuable webinar TODAY!
Connecting with the Healthcare Consumer and Making Quality Matter
In the pursuit of healthcare quality, the bar keeps getting higher. Is your MCO looking for breakthrough, cost-effective ways to:
- Drive quality indicator performance on high-profile HEDIS measures where plan performance has hit a plateau?
- Identify opportunities to intervene early with new members who have chronic disease or high utilization of ER services?
- Engage key employer group members to tackle a growing obesity problem?
Silverlink's automated call solutions (outbound and inbound) can help you drive proactive health management efforts across your member population:
- Preventive care reminders for mammography, colorectal screenings, cholesterol management, and more
- Heath risk screening questionnaires that collect key indicators to help you "case find" for your CM and DM programs
- Health management program awareness calls that highlight your plan's fitness, weight reduction and smoking cessation services
Silverlink communications solutions are a great way for your plan to reach out to members with quick-to-deploy, high-impact automated call programs from our Quality and Accreditation Suite targeting your critical focus areas. Request a copy of this valuable webinar TODAY!
