ADVANCE for Health Information Executives

Adaptive Communications

October 1, 2008

Patient Centric Healthcare

The Tough Economy is Impacting Health (and Potentially HEDIS)

October 1, 2008

Patient Centric Healthcare

Payers Spending on BI and Information Delivery

September 3, 2008

HCPro’s HealthLeaders

Increase Member Satisfaction – a Podcast with Stan Nowak, CEO, Silverlink

September 3, 2008

Health Plan Week

Communication, Retention Become Critical For Plans as Commercial Enrollment Erodes(PDF)

July 28, 2008

Smart Enough Systems

Using Decision Management to Improve Healthcare Communication

June 10, 2008

Patient Centric Healthcare

More On Silverlink’s Think Different Event

June 5, 2008

Health Plan Insider

If It’s Good Enough For the Clintons...

June 4, 2008

The Health Care Blog

Microtrends, Consumer Health Segmentation, and More....

June 3, 2008

The Health Care Blog

More on Consumer Targeting for Health Plans

June 3, 2008

Patient Centric Healthcare

Our First Think Different Event

May 29, 2008

DMReview.com

Making Better Decisions in Health Care

March 2008

IDC Health Industry Insights

Communications Technologies – The Industry Step Child to the PHR? (PDF)

March 7, 2008

The Health Care Blog

Peeling The Healthcare Onion

February 15, 2008

Managed Healthcare Executive

Lack of Education Affects Behavioral Health Medication Compliance

February 1, 2008

AHIP Coverage

Making Mammograms a Priority

November/December 2007

Knoxville News Sentinel

Calls Offer a Flu-shot Reminder

December 10, 2007

Healthcare IT News

Midwest HMO Puts Communication Technology to Work

November 1, 2007

AHIP Coverage

Connecting With the Chronically Ill (PDF)

May/June 2007

Healthcare IT News

Automated Call Program Targets Diabetes (PDF)

April 1, 2007

The Health Care Blog

Interview with Stan Nowak, CEO of Silverlink

March 28, 2007

AHIP Coverage

Part D Implementation: How Did Health Plans Fare? (PDF)

July/August 2006

Managed Healthcare Executive

New-Fashioned Phone Calls (PDF)

August 1, 2006

Healthcare Informatics

Up & Comers (PDF)

June 23, 2006

Health Data Management

The Plan: Drive Consumers Online (PDF)

June 07, 2006

Healthcare IT News

Healthcare IT provides Part D life raft

May 16, 2006

Contact Profesional

Once Again, the Value of Automated Agents Is...? (PDF)

May 02, 2006

PharmaVoice

Medicare Part D: Sound Bites from the Field (PDF)

March 21, 2006

Healthcare Informatics

Insurers Get Proactive (PDF)

March 21, 2006

Health-IT World News

CRM in Healthcare: How Consumerism Is Driving a Fundamental Shift in Healthcare Communications

February 07, 2006

CRM Buyer

How Consumerism Is Driving a Fundamental Shift in Healthcare Communications
January 31, 2006

Mass. High Tech

Software's Next Target

December 19, 2005

The Boston Globe

Health insurance firms, customers connect

December 15, 2005

CRM Magazine

A Healthy Dose of CRM (PDF)

December 01, 2005

Telephone Strategy News

Silverlink Uses Speech Recognition To Deliver Health Information (PDF)

November 22, 2005

Managed Healthcare Executive

How The Prescription Drug Program Will Shape The Future of Healthcare Communications (PDF)

November 15, 2005

ADVANCE for Health Information Executives

CIO Alert: Part D Day Looms

November 10, 2005

Healthcare IT News

IT Key to Implementing Medicare Part D Program

November 01, 2005

FamilyMeds, Inc. Takes Great Care with Patients' Safety

August 12, 2005  

Boston Herald

Connect with Silverlink for technology, health-care jobs

August 10, 2005

Health Data Management

Payer Gets Vocal About Changes (PDF)

February 01, 2005

Drug Benefit News

PBMs Embrace New Technology To Enhance Efficiency and Service (PDF)

January 14, 2005

eWeek

Interactive Voice Response Eases Drug Recall

October 07, 2004

Familymeds Uses New Technology to Advise Patients of Vioxx Recall

October 01, 2004

Group Health Incorporated Partners with Silverlink Communications to Make Health Care Coverage Less Confusing for Patients

June 30, 2004

Dow Jones Venture Wire

Silverlink Communications Names Tom McNamara Senior VP, Sales

June 18, 2004

TheDeal.com

Silverlink adds $5.6M

May 20, 2004

Boston Business Journal

Silverlink closes $5.6M, HLM-led VC round

May 20, 2004

Mass High Tech

Silverlink Communications sees second round of $5.6M

May 20, 2004

USA Today

Workers' boots made for walking?

May 17, 2004