Results. Silverlink's automated interactive voice solutions significantly increase revenue, reduce costs, improve clinical outcomes and increase customer satisfaction for healthcare enterprises.
Silverlink's unique technology and services enable customers to design, deploy and manage automated phone calls to thousands of patients and members at a time. Clients have found that Silverlink's automated calls are simply the most effective way to educate, collect data, and drive behavior.
Our customers know how to deliver the right information, to the right people, at the right time.

Closing the Adherence Gap through Member Outreach
When: May 22, 1:00 PM EST
Speakers:
Craig Wiese, PhD, Clinical Psychologist, Center for Cognitive Therapy
Fran Donovan RN, MBA, Silverlink Communications
Join us as we discuss innovative ways plans are educating members across a range of therapies with staged communications interventions that make sense for where the member is or isn’t.
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Customer Satisfaction: Measuring Health Services Satisfaction in the Age of Consumerism
When: May 27th and June 26th at 1:00PM ES
Speakers:
Margot Walthall, MHA, Silverlink Communications
Jack Newsom, ScD, Silverlink Communications
Learn how focused, topical survey design and execution can help you get beyond the high-level impressions of your strengths and opportunity areas to real information that can drive action.